How to Cancel Your Fitness 19 Membership: The Complete Guide (2024)

Canceling your Fitness 19 membership shouldn’t be complicated, but many members face unexpected hurdles in the process. From unclear cancellation policies to continued billing issues, the experience can be frustrating and time-consuming. Some members report spending weeks trying to terminate their contracts, while others struggle with unresponsive customer service or confusing online systems.

This comprehensive guide provides clear, actionable steps to cancel your Fitness 19 membership in 2024. We’ll cover all cancellation methods, required documentation, potential fees, and important deadlines to help you end your membership efficiently and avoid unnecessary charges.

Understanding Fitness 19 Membership Structure

Fitness 19 offers different membership options to meet various fitness needs and budgets in 2024.

Types of Fitness 19 Memberships

Fitness 19 provides three main membership tiers starting in 2024. The Basic membership gives access to essential gym equipment and facilities. The Premium membership adds group fitness classes and locker room amenities.

The Premium Plus plan includes all features plus personal training sessions and guest privileges. Members can choose between 12-month contracts with lower monthly rates or month-to-month plans with more flexibility but higher costs.

Membership Type	Features	Contract Options	Price Range
Basic	Standard Equipment	12-month/Monthly	$19-29/month
Premium	+Classes & Amenities	12-month/Monthly	$29-39/month
Premium Plus	+Training & Guests	12-month/Monthly	$39-49/month

Membership Agreement Terms

The standard contract at Fitness 19 runs for 12 months from the signup date. These agreements include specific terms about payment schedules, cancellation policies, and facility access. Members must follow strict guidelines for cancellation or changes. The contract applies to your home location, with limited access to other Fitness 19 facilities based on your membership tier.

Official Cancellation Methods

Fitness 19 offers four official ways to cancel your membership in 2024.

In-Person Cancellation Process

Visit your home Fitness 19 location during staffed hours. Bring your membership card and valid photo ID. Speak directly with a membership representative. Sign the cancellation form and get a copy for your records. Request written confirmation of your cancellation date and final payment details.

Online Cancellation Through iCLUB

Access the Fitness 19 iCLUB portal through the official website. Enter your membership credentials from your original contract. Navigate to “My Agreement Info” section. Submit your cancellation request through the online form. Save or screenshot the confirmation page.

Phone Cancellation Procedure

Find your local gym’s phone number on the Fitness 19 website. Call during business hours and ask for a manager. Provide your membership details and reason for cancellation. Note the date, time, and name of representative. Request an email confirmation of your cancellation request.

Written Cancellation Requirements

Write a formal cancellation letter including your full name and membership number. State your intent to cancel and desired end date. Include required personal information and account details. Send via certified mail with return receipt. Keep copies of all documentation.

Understanding the Cancellation Process

The cancellation process requires specific steps and documentation.

Required Documentation

Bring your government-issued photo ID. Show your Fitness 19 membership card. Provide proof of address if you’ve moved. Submit any supporting documents for special circumstances. Keep your original membership agreement handy.

Cancellation Fees and Penalties

Early termination of a 12-month contract costs a fee of $99. Your final month’s dues must be paid in full. Additional charges apply for unreturned membership cards or equipment. Special circumstances like military deployment may qualify for fee waivers. Outstanding balances must be cleared before cancellation.

Notice Period Requirements

Fitness 19 enforces a mandatory 30-day notice period for all membership cancellations in 2024. Your final payment will process during this notice period. Submit your cancellation request before your next billing date to avoid extra charges. For example, if your billing date is March 15, submit your cancellation by February 15 to end your membership on March 15.

Alternative Options to Cancellation

Members can explore temporary solutions before deciding on permanent cancellation.

Membership Pause/Freeze Option

Fitness 19 offers a membership freeze program in 2024. Members can pause their memberships for 1-4 months. The freeze costs $0 per month. Each member gets two freeze periods every 12 months. Military deployment, medical conditions, and temporary relocations qualify for membership freezes.

How to Pause Your Membership

Visit your local Fitness 19 club to start the pause process. Bring your photo ID and membership card. Fill out the pause request form. Choose your pause duration. Your membership automatically reactivates after the freeze period ends. No extra fees apply for reactivation.

Common Challenges and Solutions

Understanding common obstacles helps you navigate the cancellation process more smoothly.

Technical Issues

The Fitness 19 iCLUB system sometimes experiences login errors. Clear your browser cache and cookies. Try a different browser. Reset your password through the forgot password link. Contact the support team at support@fitness19.com for persistent login issues.

Billing Disputes

Document all unauthorized charges. Contact your club manager first. Submit a formal dispute in writing. Include transaction dates and amounts. Keep copies of all communications. Request a written response within 10 business days.

Communication Problems

Staff responsiveness varies by location. Start with in-person visits during off-peak hours. Ask for a manager if front desk staff can’t help. Document each interaction with names and dates. Request email confirmations for all discussions.

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After Cancellation

Once you’ve submitted your cancellation request, several important steps ensure your membership is properly terminated.

Confirming Cancellation

Request written confirmation of your cancellation. Save the confirmation email or letter. Check your bank statements for two months. Take screenshots of your cancelled membership status online.

Refund Policies

Fitness 19 doesn’t offer refunds for unused membership time. Annual membership cancellations might qualify for partial refunds. Medical emergencies require doctor’s documentation. Process refunds take 7-14 business days.

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Alternative Gym Options

Explore these popular gym alternatives that might better suit your fitness needs and budget.

Big Box Gyms

LA Fitness offers similar equipment at competitive rates. Planet Fitness provides 24/7 access. Anytime Fitness features worldwide gym access. 24 Hour Fitness includes more group classes.

Gym Chain	Monthly Cost	Contract Length	Cancellation Fee
LA Fitness	$29.99	12 months	$75
Planet Fitness	$10	Month-to-Month	$58
Anytime Fitness	$39.99	12 months	$85
24 Hour Fitness	$49.99	Month-to-Month	$0

Boutique Fitness Studios

OrangeTheory offers high-intensity interval training. Pure Barre specializes in ballet-inspired workouts. CrossFit boxes provide functional fitness training. Class packages often cost less than monthly memberships.

Tips for Successful Cancellation

Follow these proven strategies to ensure a smooth cancellation process from start to finish

Documentation Best Practices

Save all emails with staff. Take photos of in-person forms. Record phone call dates and times. Keep membership agreements and cancellation letters. Create a digital folder for all gym documents.

Timeline Planning

Start the cancellation process 45 days before your desired end date. Submit written notice 30 days before cancellation. Follow up weekly on pending requests. Mark key dates on your calendar. Set reminders for final payments.

FAQ

How do I delete my fitness 19 account?

Log into your Fitness 19 iCLUB account and go to “My Agreement Info.” Contact your local gym if you can’t access the account.

How do I cancel my gym membership without going in?

Call your gym’s customer service or submit a certified cancellation letter. Some gyms accept cancellation requests through their online portal.

How do I cancel my PF club membership?

Visit your home Planet Fitness club in person. Fill out a cancellation form and submit it to the front desk staff.

How do I cancel my Isi membership?

Email your cancellation request to support@isi.com. Call their customer service at 1-800-ISI-HELP with your member ID ready.

How do I cancel my total fitness membership?

Visit any Total Fitness location with your ID. Submit a written cancellation request to your home club’s manager.

Conclusion

Canceling your Fitness 19 membership requires attention to detail and proper timing. Follow the official cancellation methods and keep all documentation. Remember the 30-day notice requirement to avoid extra charges.

Consider pausing your membership if you need a temporary break. Stay informed about your rights and responsibilities during the cancellation process. Your successful cancellation starts with understanding these essential steps.